Better Listening is Important for Better Software Solutions

Listening is a skill we generally don’t give a second thought to but, improving listening ability is possible with careful attention and work. Listening is an important skill for all product developers for collecting feedback and gaining insight into how people are reacting to new features. Stephen Mounsey presented at Agile Yorkshire and talked about how listening skills are especially important to testers gathering and interpreting data of all kinds and from various sources.